Our privacy policy

We need to store the data you provide about you. Personally identifiable data will never be intentionally shared with a third party without your permission. Anonymised data may be used  as part of our or others research into treating and understanding ACL injuries. Please review the privacy policy below.

Privacy Policy Details

Effective Date: 29th June 2023

Thank you for visiting healacl.com (“the Website”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while using our services. By accessing or using the Website, you consent to the practices described in this policy.

1. Information Collection

1.1 Personally Identifiable Information: We do not collect any personally identifiable information (PII) about you unless you voluntarily provide it to us. The only PII we may collect is what you choose to provide when submitting inquiries, comments, or feedback through our contact forms or any other interactive features of the Website. PII may include your name, email address, telephone number, or any other information that can be used to identify you.

1.2 Non-Personally Identifiable Information: We may also collect non-personally identifiable information (NPII) automatically as you navigate the Website. NPII may include your IP address, browser type, device information, referring/exit pages, and other similar data.

2. Use of Information

2.1 Personally Identifiable Information: We will only use the PII you provide for the purpose it was collected and to help us operate the site efficiently, and control how we distribute and present content to users. We will never intentionally share your PII with third parties without your explicit permission, except in the limited circumstances described in Section 3 (Disclosure of Information).

2.2 Non-Personally Identifiable Information: We may use NPII for various purposes, including but not limited to improving the functionality and performance of the Website, analyzing user trends, and enhancing your overall experience on the Website.

3. Disclosure of Information

3.1 Personally Identifiable Information: We will not disclose your PII to any third party without your explicit consent, except in the following situations:

a) Legal Requirements: We may disclose your PII if required to do so by law or if we believe that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) prevent or investigate possible wrongdoing in connection with the Website, or (iv) protect the personal safety of users or the public.

b) Service Providers: We may engage trusted third-party service providers to assist us in operating and managing the Website or to perform certain services on our behalf, such as website hosting, data analysis, and customer support. These service providers will have access to your PII solely for the purpose of carrying out their duties and will be contractually obligated to maintain the confidentiality and security of your information.

3.2 Non-Personally Identifiable Information: We may disclose aggregated, anonymized data for research or statistical purposes. This information will not contain any personally identifiable details.

4. Data Security

We take the security of your information seriously. We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Websites and Services

5.1 The Website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

5.2 This web site uses third party services including Jotform, Google products, Make and others. These services may also hold your data in order for us to deliver the services to you. Whilst we undertake every precaution in how we interoperate with and operate these services, we cannot guarantee their security or reliability.

6. Children’s Privacy

The Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.

7. Changes to this Privacy Policy 

We may update this Privacy Policy from time to time, and any changes will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the Website after any modifications to this Privacy Policy constitutes your acceptance of those changes.

8. Your Choices and Rights

8.1 Opt-Out: If you no longer wish to receive communications from us, you may opt-out by following the instructions provided in the communication or by contacting us directly. Please note that even if you opt-out of receiving marketing emails, we may still send you non-promotional communications, such as administrative or transactional messages related to your use of the Website.

8.2 Access, Correction, and Deletion: You have the right to access, correct, and delete any personally identifiable information we hold about you. If you would like to review, update, or delete your information, please contact us using the contact details provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe.

9. International Data Transfers

The Website is operated and managed from servers located in the United States and Australia. If you are accessing the Website from outside of yoru home country, please be aware that your information may be transferred to, stored, and processed in the United States or Australia, where our servers are located. By using the Website, you consent to the transfer of your information to the United States or Australia, which may have different data protection laws than your country of residence.

10. Contact Us

This website is operated by Vestech Medical Pty Ltd, ABN 71 167 146 009. If you have any questions, concerns, complaints or requests regarding this Privacy Policy or our privacy practices, please contact us at:

[email protected]

We will make reasonable efforts to address and resolve any inquiries or complaints promptly.

Thank you for taking the time to read our Privacy Policy.

WELCOME TO HEAL ACL. A COUPLE OF THINGS TO NOTE...

COOKIES: We use Cookies, to make this site work and improve your experience, including analyzing traffic and serving content that is relevant to you.
YOUR DATA: If you provide us with any data about yourself, we will not share this in a non-anonymised way with anyone, without your permission.  You can read more about our privacy policy here.
DISCLAIMER: This site provides information only and its use does not constitute the formation of any patient-practitioner relationship between ourselves and any user. We cannot make recommendations for specific individuals or practitioners.
Your choices are your own and we are not liable for any action you take or advice you follow for yourself, or in conjunction with a service provided to others. You can read more about our terms of use here.
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